Advanced Beauty Solutions Mackinaw Illinois Review

I ordered a True Ceramic Pro Iron in 2005. I was charged approximately $150. After receiving the product, I was upset to learn that it does not use ceramic plates as it claims. It has metal plates with red paint that began to chip off. nAt first I over-looked this because I thought maybe I misunderstood the design of the product. Then, six months later, I went to plug in the iron and it would not turn on. nDecember 20, 2005 I called ———– , which is the customer service number I got off their website. nI talked with a lady named Maria at extension 268. I explained that my True Ceramic Pro had stop working and red paint was chipping off the metal plates. Maria continued by placing a new order for me. She gave me the order number (which was the original one from the first purchase – she said it was supposed to be the same). Maria claimed that I should get the new True Ceramic Pro in 10-14 days. nTime went by and a month passed. I had called the 1-888-number again to check up on my order. They had a selection menu that allowed me to select: Check your order status. Once in this option, a voice recording said that all back stock products had been shipped. nAt this time I figured that with the holidays everything was taking a little longer. nWhen I went to call the 1-888-number again, I got a voice recording stating:n”Thank you for calling True Ceramic Pro Customer Service Center. We are currently updating our telephone systems to provide customers with faster and more individualized support. Regrettably at this time we cannot direct your call to a customer service representative. Please call at another time. For more immediate responses

email our or you can leave a message on our dedicated voice mail box and a representative will get back to you in the order that your call was received. Thank your for your patience.”” nI have called back several times

left many messages with my name

order number

phone number and email address. I even emailed their customer service address. No one has contacted me. nIt is February 6th

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