Allen Samuels Dodge of Katy katy Texas

Complaint: I went to Allen Samuels Dodge Chrysler Jeep Ram in Katy, Texas and got ripped off! I went there to get a new car. I got assisted by a salesman named Eddie Bartlett. He took me on a test drive in a Jeep. I asked him if it was a V6 and he said no, so back to the lot we go because I only wanted a V6. He then takes me and shows me a 2013 Dodge Journey. At the end of the day I bought the Journey. Two weeks later I find out I am in a 4 cylinder!!!! How can that be? My salesman KNEW I wanted a V6, thats why I did not buy the Jeep!! It was clearly stated! I immediately call Dodge and spoke to Eddie. He says he will call me back and never does. Even now through all this, I have yet see or speak to Eddie. Management does not call back either, NOTHING OR NO ONE DOES!!! Days go by, phone calls were made and nothing! I have had the car for a bit and ever since I found out it was a 4 cylinder, I have been trying to get out of it with no help from Allen Samuels. So car lot to car lot I go. Finally on September 13, 2013 I go to Kia and they said you need to go back to Dodge in person and tell them that something needs to be done. I did that. I meet with JOHH VAUGHN, MANAGER. He shook my hand and says ” One way or another

Tags: Auto Dealers

Address: I will fix the problem.””. He disappears

Website: but I am NOT going to do that.”” I was trying to show him how much I had spent on monthly car payments up until now for a car I thought was a V6. I get him calmed down and he says “”Call me in 3 hours.””. So I do. And NOTHING. HE doesnt even talk to me! Some one else had to. John Vaughn leaves me waiting all weekend. So I wait. I call him back Monday and hes aggravated saying I need to be more patient. How much more patient can I be! Someone from the lot calls and says I need to bring in some paperwork and I do. John Vaughn refuses to come out of his office. I can see him at his desk eating from his 2 bags of McDonalds food. His office has windows and is up front. So I hand over my papers and leave. No calls again!!! So I track down the owner of Allen Samuels Dodge

Phone: comes back raging mad because of some questions I had

Share Review:
Yes it is. Based on the user review published on, it is strongly advised to avoid Allen Samuels Dodge of Katy katy Texas in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Allen Samuels Dodge of Katy katy Texas. Lack of accountability is a major factor in determining trust.
Because unlike, other websites get paid to remove negative reviews and replace them with fake positive ones.
Allen Samuels Dodge of Katy katy Texas is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.