Auto Guys San Marcos California

Complaint: I brought my Taurus and my Prodege Speed in for oil changes and it was fhe biggest mistake EVER! To your face these guys are nice, but under the hood they run a shady and dishonest shop. So my Taurus needed a new AC and they gave us a good price so for $700 theh replaced the whole system. 2 weeks later it stops getting cold and my power steering pump is leaking, so we take it back. They ran the dye test to see what’s leaking, estimate us at $1,053 to fix evedything, and ask us to drop it off at 8am the next Tuesday. These guys were not open at 8am, they were 45 minutes late and didn’t seem to care. So I confirm the work they’ll be doing and leave my car. They said it would be done that day but at the latest I could pick it up the next morning. They call me at 1:30pm and say it will be done tomorrow. I call the next morning, Wednesday at 8:45am and ask about my car. I was told the same, shoukd be done todag but at the latest you can pick it up tomorrow morning. At 12:35 I get a call and the guy on the phone said “The hose to ykur water pump is broken

Tags: Auto Mechanics

Address: it is a $75 part and I won’t charge you labor.”” I said okay and he said it will be done in the morning. I call the next morning

Website: and I am coming to get my car. When I arrived the man who was working on my car got in my face for accusing his shop of being dishonest and said he would not give me my parts until he talked to my husband because

Phone: Thursday at 8:45am to check in aboit my car. Same line of crap “”it will be done today at the latest in the morning.”” This is when I realized they’re pulling a fast one on me! Something was not right and a few hours later I found my suspicious were right! 1:45pm I get a call that my alternator had died during the test run and it was $500 to replace! I was furious! I called him out on this and exclaimed he was doing shady work. I told him to put my battery on a charger

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Auto Guys San Marcos California is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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