Brad Benson Hyundai, Matt Ferrarra Queens New York

Complaint: I recently purchased a 2012 Hyundai Elantra from Brad Benson Hyundai. My sales rep was Matt Ferrerra. I was extremely dissatisfied with the sale so I provided Hyundai with a survey that indicated a poor sales experience for several reasons.I had an extremely long wait time and was promised a spare tire from Matt which I never received. Some time had passed and I learned that brad benson Hyundai provides customers who endure a long wait, a year of complimentary service.I contacted Matt about this and he stated through text messages that he would have paid for a few months of my service if I didn’t give him a poor review on this survey. Additionally, I have recorded phone messages of him prompting me to provide him with a good review and he will help me out with anything.Is he allowed to pursuade me into giving him a good survey? How can I receive my year of complimentary service which I feel I rightly deserve?Side bar, he said through text messages that it was my fault that I never got the spare tire because a deal is a deal.

Tags: Auto Dealers

Address: 3905 route 1 South brunswick, New Jersey United States of America


Phone: 888.409.0707

Share Review:
Yes it is. Based on the user review published on, it is strongly advised to avoid Brad Benson Hyundai, Matt Ferrarra Queens New York in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Brad Benson Hyundai, Matt Ferrarra Queens New York. Lack of accountability is a major factor in determining trust.
Because unlike, other websites get paid to remove negative reviews and replace them with fake positive ones.
Brad Benson Hyundai, Matt Ferrarra Queens New York is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.