Drive Time Columbus Georgia

Complaint: There was a time I could have sworn by DriveTime’s customer service, incentives, warranties, and great deals. I was impressed by the hassle free lease program and low payment so much so I had no problem be a walking advertisment in addition to the DTLoyalty Referral Program which offers $200 for any referrals who purchases a car. Hey what an incentive I though since I was already bragging on Drive Time, I can also make money towards my own installments. I referred two of my close friends who purchased vehicles and made theirs first schedule payments as required. Whoo h*o $400 in referrals. One month passes call the dealership ..no credits yet …Okay no problem continue to make my payments. Two months go by call the dealership …no credits yet…Okay no problem continued to make my payments. Three months ..go into the dealership.. no credits yet…Okay no problem but a little concerned still made my payments. My good friends who I referred even called Drive Time feeling a little concerned as well but was assured that everything was fine. Next payment is coming up going on the fourth month, I go into Drive Time ..”Ms. Farley we got u squared away your account will be credited on your next months payment. “” Yeah me

Tags: Auto Dealers

Address: $400.00 credit plus I made a payment of $80 covered well over my next two installments of $219.00 . One month passed a couple of days beforeb for my next scheduled payment will be due a Recovery Tow Truck pull up to my house and repos my car! I’m in disbelief… I’m in tears …I dont understand what is going on. I have always made my payment.. I have always been a loyal customer ..I gave this company business and in return I was lied to ..I was scammed…I was taken advantage of ….I was livid. No one picked up the phone …emailed…sent a letter…buzzed the car with the GPS ..nothing . The dealership did not credit my accounts after talking to several rude insensitive unprofessional Customer Service Representatives for their corporate offices who not once tried to resolve such

Website: they purchased vehicle’s

Phone: as I thought

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Drive Time Columbus Georgia is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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