Durmawand Oakdale Minnesota Review

I deceided to cancel my order with durmawand, after I read the customer service complaints. I cancelled via telephone on a Monday, within 24 hours of my order. The receipt says the item will ship in 2 weeks. On Monday, the customer service told me it had already shipped. She advised me to just refuse delivery, which would have had UPS return the item. Instead, I went to the post office, after I received the item on 7 Dec 2009. I returned it the day I received it. I paid the postage, and put a tracking number on the package. I used the address on the box, the one UPS would have used to return it. The zip code on the box was 91708. The address on the web site is 9170. This makes it purely a guess on which zip code to actually use. I used 91708, the address on the box. I received a letter from them, in response to my written cancellation, which I sent certified, with a return receipt card, (which I haven’t received). I thought the post office was suppose to take that with them before they left the letter. Any way, durmawan customer service stating in writing that I’d get a credit when they received the box. The agreement for purchase is all contingent on WHEN they get it back, that is “WITHIN 30 DAYS”” . I mailed this back on 7 December

and it is now the 15th of Dec. The box is held up in Chino Post Office

and has been since 10 Dec. I paid for a 3 day return delivery. I’ll be calling the Chino post office today

to find out what the problem is

and give them the alternate zip code

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Durmawand Oakdale Minnesota Review is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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