Complaint: we bought a 2002 dodge ram 1500 quad cab truck from eldorado motors in tulsa. the first problem is we were never told this was a repo truck from thier dealership in oklahoma city. we would never had taken this truck. second problem we had when you got the truck up to 55mph or faster, when you hit any type of bump in the road it would jerk hard to the right and you would had to over correct the truck to get back under control. told eldorado about the problem sent us to a repair shop. was told it was the upper and lower balljoints needed replaced. the shop replaced them and the day i pick the truck up i didn’t make a block and the radiator explode on me. took back and waited 4 days to get that fixed. pick up the truck again and got on the highway and the frontend problem was still there.and this time the steering box was showing signs of a problem too. told eldorado again about the same problem and the steering box. they came and pick up the truck as i would not drive this dangerous truck like this. they sent it back to the same repair shop over our objections about taking it there again. was told that the nut they put in had worked itself loose. and they were putting a lock washer on it. still did not take care of the problem. my wife got a good job offer in nevada, and we moved there on the way up the frontend got alot worse, as we were coming into nevada hit another bump in the road and the frontend did the same thing again. but this time the backend of the truck broke from the road and slid sideways. we just missed a car going in the opposite direction and a trackor trailor was coming at us and slammed on his brakes and at the same time i hit the brake pedal and floor the gas pedal to get the truck out of the big rigs way. which caused us to turn a 160 degrees around. the truck slid backsward and we struck a guardrail the truck came to a suddon stop,which cause a severe pain in my neck and lower back. all of this was reported to eldorado. we also ask from the start to get out of this dangerous truck. and was told we had wait 18 months to get out of this dangerous truck. we stopped making payments on this dangerous truck and they repo’ed it today. 7/12/2012 and believe me it took alot of stress off of us as we no longer have to drive this dangerous truck anymore.
Tags: Auto Dealers
Address: 3900 so. memorial tulsa, Oklahoma United States of America