GM Boston Massachusetts

Complaint: GM is the worst company I ever dealt with! I leased a new 2013 Chevrolet Malibu 2LT W/EASSIST Sedan 4 Door, VIN # xx280 July 2, 2013. Buying/Leasing a car is a major purchase and I want a car that would be problem free and reliable. I gave GM a chance but I wish I never bought this car! Since I leased this car, I had and still have several of issues with a rear noise coming from the window and bumper falling off. I brought the car to the dealership over 20 times. I took much time off from work for service drop off and pickups. The car has a history of issues and I exhausted my attempts, I called GM and asked for help after service said u201cdonu2019t bring this back here for this issueu201d. GM customer service was NO HELP and I was forced to use the Massachusetts lemon law. After I contacted the service team, the dealership service told me they will stand by my side so GM can buy the car back the car or replace it. I was misled and left in the dark when this matter became reality, the issues were described as u201cminoru201d by the dealership. I was shocked by this outcome and not sure why this happened. To be honest, Iu2019m not trying to make matters worse but I want a reliable car that Iu2019m paying for. GM is not going to do anything about this after the dealership lied. I have a car that is bad and still 18 month left on the lease. I tried to get out of this lease but I canu2019t afford to and forced to keep this car. This is the worst experience I ever had with any company, how can a company run with dishonestly and built the worst cars ever made? I leavened and will NEVER buy a GM as long as I live. Please do you save yourself and buy something else! I hope no one will experience what I been through! Best of Luck! Sam

Tags: Auto Manufacturers

Address: Nationwide USA



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