Complaint: On 03/03/2011 I purchased a new Road Glide. It is presently under a 2 year Mfg Warranty. This Bike has been in the shop multiple times including one time for a solid 30 days for the exact same reason each time. There is an Electrical problem with the Bike new from the OEM. I have been pulled over for no tail lights or brake lights twice now. Twice the left has speaker has been fried. I have replaced 13 light bulbs where 4 fit. Do you know how dangerous it is to ride a Motorcycle with no tail or brake lights? The guys in the shop, including the man who sold me the bike admit there is a problem with the bike and that they cannot isolate the problem. Went in today to see what they could do in that the same speaker is again out and basically I would have to lose all of the equity in the bike I had traded in ($9,000) and take a loss on this admitted by them Lemon of a New Bike, and I could then buy a new bike IF I put 10% or $2,500 down and accepted payments some $60 greater than my current payments on the Lemon. By the way the 10% down payment is greater than 10% of the selling price of the new Bike deal. This is flat out wrong and I would be happy to discuss further with an Attorney who specializes in such. I have made every payment on this and four other Harley Financed Bikes without so much as one day late…EVER. I am a good and loyal customer and as such have done my part in this business Agreement I entered into and continue to act in good faith of that which I agreed to. It is wrong for Harley Davidson of The Woodlands to tell me I should take it up with The Motor Company. H-D of The Woodlands is listed as The Owner from whom I bought this Bike, as set forth on the Title Application Receipt, an Official Texas Department of Transportation Document, dated 03/03/11. They are therefore the owner of record from whom I bought the Lemon and therefore the responsible party under Laws in The Great State of Texas.
Address: 25545 I 45 North, The Woodlands Texas The Woodlands, Texas United States of America