Complaint: I purchased a Kia Soul on 6/28/14 at Hendrick Kia of Cary I had looked on the lot early in the morning a few times at ther inventory and i picked out a car, I was looking for a car with the lowest price with a Auto transmission it is for my wife. I notice a small sticker on the windshield that said dealer applied options and it listed 6 items . I went back to the dealer on 6/28/14 to get a price with a buyout of my leased Honda Fit and the price for the car with the buyout, The salesman came iinto the room with the price given to him from the sales manager,it was way off what they were showing on there website so I went over the numbers and there was something called ACCY #5 for $1850.00 I said what is this he said they are dealer applied extras I said i do not want them. The salesman said they are in the car already so I said get me a different car White Automatic there was a lot of them on the lot. So he left the office then came back in about 15 minutes and said all the cars have the options, so i said take them out. Then the parade of people started coming in with the car numbers to ware me down and almost four hours later I bought the car just to get out of there. The six items were Door Edge guards, Mud Guards, Nitrogen in tires, Window tint (2) rear windows ,Roof rails, All weather Mats not on the window sticker or listed anywhere except for the ACCY #5. I did a little research in the lot when it was closed and I found the prices Door Edge Guards $296.00 Mud Guards $296.00 Nitrogen in tires $250.00 Window Tint $400.00 Roof Rails $300.00 All Wheather Mats $300.00. Just think if you go there for a low priced car you can not get it.
Tags: Auto Dealers
Address: 70 Mackenan Dr. Cary, North Carolina USA