Complaint: I ordered a Go Kart muffler assembly $88.50 and $3.44 gasket they displayed on their website and paid in full upon ordering plus $18.75 for shipping. A week later the $3.44 gasket arrived via USPS but no muffler assembly. I emailed them 3 or 4 times over the next three weeks asking about the muffler assembly and they would tell me it was shipped but could not produce a tracking number. When I filed a dispute one week later with PayPal, they offered to refund me the cost of the muffler but would need to reduce my refund by $7.34 for the cost to ship the gasket that weighed less than an ounce. I could have settled but decided to dispute it because they are dishonest and I do not want them to earn a penny from their crappy business practices. I elevated the dispute to a claim on PayPal and now they want me to ship the gasket back to them for a full refund. I will ship the POS gasket back in them but will never do business with them again and would strongly urge others to take the same approach. Avoid them!
Tags: Auto Parts
Address: 1695 Chestnut Mountain Road Santo, Texas USA