Midas Akron Ohio

Complaint: I recently took my vehicle to this Midas shop. I did this because the brakes were making a bit of noise when I slowed down off of the highway. My car only has 45K miles. By the time I had a chance to blink, I needed new pads, rotors, shocks, struts, back breaks cleaned, a fixed arm in the front left, a transmission flush, etc. etc. I did trust the mechanics to know what they are doing, and agreed to all of their recommendations. I know, I am an idiot for trusting someone that is out to make an extra buck, but he was telling me about his kids, and pretty much earned my trust in a short amount of time. When I got home, I filed my automobile documents and noticed that I had new front struts put on just over a year ago. Yep, they lied to me. I immediately called and the manager was pretty nice about getting me back in, and putting on the old struts. I was refunded the cost of the struts. The argument ensued over whether or not I deserved to be refunded the labor cost. Now I realize that every part has a designated amount of time it should take for them to be installed. This particular Midas charges $82 an hour and said that each strut takes one hour. They charged me $164 for labor even though it took them about 45 minutes to install them. This was similar for all of the other parts and service that they provided. When I mentioned this to the manager, he stated, “I can’t be blamed for the fact that my guys work fast!”” Well

Tags: Auto Repair Service

Address: no sir you cannot but you also shouldn’t charge an exorbitant amount for hours that were never worked either. Anyone who works 40 hours a week for a year at 82 bucks an hour will make over $170

Website: there was an actual reason. Here was their reason

Phone: 000 a year! The manager agreed to refund half of the labor cost but pocketed the other $82. I told him that this was unacceptable. He told me that I should have memorized all of the previous work done to my car and should have informed him that the struts were already replaced. Well

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