Complaint: This report concerns the purchase of a 2006 Mercedes Benz E350. I live in New England and the car was being sold in Miami. I asked numerous questions about the condition of the car and any issues that it may have. I was assured by Joe Calava at the Miami Motor Group that there were no issues, so I sent a $1000 deposit. After looking at thirty nine pictures of the car I thought I had seen it all. Looking back through the pictures I immediately noticed that the car had no sunroof. I asked if he had one with a sunroof or could he find me one. He refused, so I asked for my deposit back at which time he informed me that the deposit was non-refundable (a misrepresentation) so now I was forced to buy the car. Weeks later when the car arrived on a skell trailer towed by an old pickup I noticed transmission fluid from cars that were above it. When it was pulled off of the trailer, I first noticed the engin light was lit and I could immediately feel from the vibration that the motor mounts were gone along with the transmission mount and after three thousand dollars in repairs, I am still with a bad catalitic converter. The service light was reset but the oil was not changed and was black. The lifters were noisy from failure to change the oil and neglect. The drivers seat does not work and all in all this was the worst deal of my life. Joe Calava and Motor Group Miami totally misrepresented this vehicle and the entire transaction in every way.
Tags: Auto Dealers
Address: 3201 NW 27th Ave Miami, Florida USA