I decided to order a few painting that seemed resonable and perfect for some place of our office I had coming up. The paintings arrived in a timely manner however the quality was poor and was weird… So I went online to look at the return policy and noted that there would be a $55.99 charge for restocking fee per painting….ok fine but when I went to the page to search for my order with the order number and last name…IT SAID COULDN’T FIND ORDER! I tried several times and after no avail…I contacted customer service via live chat. What a joke. I was told to return the item via international return instructions even though I live in the US…and even though it specifically gives other instructions. The rep was rude and was not helpful. Just kept saying that this was the easiest way to return. ..this was the second rep I tried to talk to about the return. ..the other ended the chat without even answering my question. So now what…I have a feeling if I send it back…I will pay the shipping for them to probably tell me that the items can’t be returned for some reason like they are final sale like I saw in a few other comments even though they were not advertised as such and I will be looking at them charging me to shop them to me again…I AM SO IRRITATED I AM GOING TO CONTACT THE BETTER BUSINESS BUREAU. …I ENCOURAGE EVERYONE TO OR THEY WILL KEEP TAKING YOUR MONEY AND NOT DELIVERING THE SERVICES THEY ADVERTISE!
Internet United States