Parts Geek Fairfax Virginia

Complaint: RECOMMENDATION – FIND ANOTHER PARTS DEALER (Rock Auto, Advance Auto Parts, Pep Boys, NAPA, CarQuest). I can affirm the comments that Parts Geek ( provides the absolute minimum in customer service. Be forewarned – the company has a bulk shipper rate for parts they send you. They shipped me a large pipe for $27, next-day. When I needed to return the pipe the lowest consumer rate to return it was $184. That’s nearly 6x the cost they paid. I contacted PG to see if they would allow me to pay them for return shipping and postage to send me the shipping label. Their response was a single sentence, “We are sorry but we can not do anything about the return shipping for your part.”” When I tried to call them the line went to Hold and no-one ever picked up although I left the line connected on speaker for more than 15 minutes on multiple calls.”

Tags: Auto Parts

Address: 50 S Maple Ave. Marlton, New Jersey USA


Phone: 800-541-9352

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Parts Geek Fairfax Virginia is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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