Philips Consumer Electronics Clifton Park NY Review

I researched TVs on the web. The Philips web site state the model 27PT8320 (27″ Digital) had Picture In Picture (Dual Tuner Double Window). PIP was and is an important feature in my decision to purchase a TV. In reliance upon the Philips web site

I ordered the 27PT8320. As it turned out

the 27PT8320 does not have PIP at all. Trying to get the Philips “”customer care professionals”” to admit the TV did not have PIP was like pulling teeth. They finally admitted the TV did not have PIP. Then

trying to get them to admit their own web site represented the TV had PIP was also like pulling teeth. They finally admitted this too. nThis is the best part: They removed the PIP representation from their web site. Then when I called back after the removal

the “”customer care professionals”” (after already admitting the false PIP reference on their web site) (and with full knowledge that their web site had been altered to remove the PIP representation)denied that their web site ever had the PIP representation and said I must have been mistaken. Then when I told them I had saved proof of the PIP representation on their web site the “”customer care professionals”” again reluctantly admitted that the web site had represented the information falsely. nNext

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