Principal Secret – Guthy Renker Bismarck Arkansas Review

I had ordered skin care products from Principal Secret advertised by Guthy-Renker a good while ago. Paid with a debit card, actually liked the product but they would send much more than I needed or wanted. I contacted them to tell them to stop sending product, as it’s expensive, and I had more than enough. They would ignore my request and keep sending product, tapping my bank account each time for around $60. Twice they have caused me to loose points on my credit score because I was not expecting or budgeting that amount to be taken. This week I received yet another shipment, which I do not want, and I had already told them six months ago to stop all shipments. I put the information on Facebook, and have had quite a few people contact me who have had the same problem. Apparently, this is common practice for Guthy Renker. It needs to stop, and it may take a class action lawsuit to make it stop. It is illegal to ship products and take payments from customers who do not order the product. When I contacted Principal Secret to complain, I was told to go to the post office, and mail the package back via certified mail at my own expense of course. I was further told that I MIGHT get reimbursement within 6-8 WEEKS! This is “in your face”” theft

and it needs to stop. I want my money back right now

and I do not intend to pay for return shipping. This company is doing this to thousands of people

and their policies need to be exposed so that future buyers of the things they sell and the manufacturers can walk into this kind of rip off with their eyes wide open.”

3340 Ocean Pk Blvd. Santa Monica, California USA

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