rightway automotive Roseville Michigan

Complaint: i was stuck between a rock and a hard place in October of 2009. I was in need f a new car, and rightway offered to help. I ended up with a 2000 Bravada. i took it for a test drive, did all the paper work, found out i was approved, and drove away with the vehicle. the price of the vehicle was never given to me, even though i asked numerous times, but, like i said i was was in deperate need of a car. I was promised it was safe, as i am a single mom of a now 6 year old child who has special needs. I explained all of this to the sales woman Rhonda, but was reassured i would have no problems. they work with a mechanic shop called Louies where i was told they inspect all they cars, and Rhonda herself takes her car there for service. i had a 6 month extened warranty on the truck. when i began having problem, i tried nemerous times to contact her, but she was never available. In july of 2010, i had to have the crossbar replaced. i was told by the mechanic (not Louies) that he has NEVER had to replace one. at that time i was told the transfer case was shot, and i neI didnt even know what kind of car that was, and Rhonda stated she couldnt beleive i didnt know what that wa. eded new ball joints on the front of the truck, upper and lower. i was told the truck could seize up while driving by several mechanics. basically it was not safe to drive. When i was finally able to get ahold of someone at rightway, i was sent to louies to have it looked at. by now the “warranty”” had expired. The regional manager wouldnt even drive my truck. i told him if i have been driving it

Tags: Auto Dealers

Address: why was he afraid? little by little we had minor things done. i was even willing to trade this in to them for something else newer and safer

Website: they had it towed to Louies

Phone: but was told it was to soon. Rohonda eventually became the manager of this location in Clinton Township. I was at work in July of 2011

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