Route 46 Nissan Auto mall Totowa NJ New York

Complaint: I purchased a 2008 Nissan Pathfinder and my nightmare begun. I went with a big amount of cash and told Maikel I didn’t want payments higher than 200, that was my max. I was a sandy victim and needed a vehicle since mine was destroyed. I was honest and upfront about my situation. He took the money and promised that my payments would be 200 or lower. That was a LIE my payments went to 280 a month and I screamed at him and miraculously he found a way to lower it to 235 which I wasn’t happy with but had no choice since he said my money was nonrefundable at that point. My truck was supposed to be fixed and detailed. I was told to come back in a few days or a week and he would take care of it. Needless to say I have been there 6 times and have left my vehicle twice for repairs since they can’t get it correct. The first time i left my truck for about 2 weeks and the second time about three weeks. Guess what, I have to go back!!! No consideration for that fact that i live an hour and a half away, gas and 13 in tolls that I have to pay out of pocket and the countless hours I have to sit in traffic. My bumper wasn’t fixed right, I was even charged an additional 150 for a second key, really after I purchased an almost $20,000 vehicle I get one key!! thats ridiculous. Fast forwards 2 /12 months I still haven’t received the contract nor the warranty information with all the things that Maikel promised me. Maikel went as far as telling me and texting me ” That no matter what they do for me I’m never satisfied”” WOW!! My reply to that was I want a vehicle worthy of 20 grand not the piece of crap you sold me that still doesn’t work properly! My AC doesn’t work properly

Tags: Auto Dealers

Address: the heated seats dont work but I was told by an assistant manager aren’t you lucky it’s summer you won’t need it for now

Website: now give me something that works

Phone: ha ha ha

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