Routes Car and Truck Rental – Calgary Whitehorse Yukon

Complaint: I WOULD NEVER RENT HERE AGAIN!!!! Shuttle service does not run ever 15 min, more like every 45 min if you are lucky!! The drivers are not helpful at all – I walk with a cane and had to load my suitcase and carry on myself as well as struggle through their un-plowed parking lot. I returned the car and caught my flight home, and thought I was done with them. A week later, I received an email from them saying that I got a parking ticket IN A CITY THAT I WAS NEVER IN, and they refused to talk to me about it. They charged my credit card $160 for a $110 parking ticket that could not possibly have been mine. The manager left a message on my voice mail on my phone saying that ” you signed a piece of paper that you were responsible for any tickets that you received so I can charge you if I want to””! Yes I am responsible for my own tickets

Tags: Auto & Truck Rental

Address: but I was not where the ticket took place; they have numerous vehicles of the same make

Website: pay the extra and go elsewhere!!!!”

Phone: but yet no where in any of my rental paperwork does it say the plate number of the vehicle that I rented!! They are a scam rental place

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Routes Car and Truck Rental – Calgary Whitehorse Yukon is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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