RV and Van Surplus Gresham Oregon

Complaint: On 4/28/13 I placed an online order with this company and was given an online receipt for $38.27. The payment cleared my account on 4/30. After five weeks of waiting with no confirmation or communication from RV and Van Surplus, I phoned the company on 6/3. I was told by “Bob”” that he didn’t have any info about my order and would call me back later that day. He didn’t. On 6/4 my husband called and spoke with Bob. After an unpleasant conversation where Bob rudely explained that they have a “”laid back”” approach to business that we who live on the “”West Coast”” probably don’t understand

Tags: RV Parts & Accessories

Address: he told my husband he might not even ship us our order after all. He eventually told my husband that he would FedEx it to us on 6/5

Website: I’m not holding my breath. There are some people who have been waiting for months for a refund. This company has 20 complaints with the Better Business Bureau as well as with the Indiana Attorney General’s office. I have added my complaint to both entities and if my refund doesn’t arrive shortly

Phone: but he wasn’t going to offer any expedited service. He said his company was busy enough that they didn’t care if their customer service was bad and wasn’t willing to do anything more to make us happy. After some more unpleasant exchanges via email

Share Review:
Yes it is. Based on the user review published on BewareofScammers.com, it is strongly advised to avoid RV and Van Surplus Gresham Oregon in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from RV and Van Surplus Gresham Oregon. Lack of accountability is a major factor in determining trust.
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RV and Van Surplus Gresham Oregon is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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