TV commercial offers two for price of one at 120.00 on 6/13/05 i spoke to a person and placed an order with her. after i got off the phone i went on line and saw that the vacuum was only 59.95 each anyway. 6/14/05 when i looked at my account they had taken 493.70. imediatley called and email their customer service dept several times thru out the days when i finally got to a person by acting like i wanted to place an order they transferred the call and hung up on me. nI could not get a person to pick up the call until 07/20/05 they had given me double orders, it was past 6 weeks so i cancelled both orders. was told my bank account would be credited on 08/15 money not there called back was told 08/19 by some rude person she said no one told me i was getting it back on 08/15/05 it will be 08/19/05, not there on 08/19 so i called and they said my account shows negative meaning they have returned the money. no money so far i waited until my bank had a chance to do there thing and as of 08/23/05 i do not have my money back. now when you call everything is automated even to place an order and the email is no longer any good comes back as a bad adress. this is a rip and i am out of 500.00. this error has created me getting behind on my mortgage and caused me to get all kinds of overdrafts on my account not to mention the emotional stress and all the fustration and aggrivation they have put me through. i have reported them to BBB. can’t afford an lawyer. nLindanReno, NevadaU.S.A.
4540 Worth St Los Angeles, California U.S.A.