Smart Lidz/SAS Overland Park Kansas Review

As other users have reported, on March 19 I called the toll-free number for Smart Lidz after seeing their ad on TV. I expected to pay $10.95 for four “lidz”” plus $7.95 shipping. nThey kept asking if I wanted additional items and if I answered NO

it would switch to a promotional message and then ask ARE YOU SURE. The questions were very confusing and you kept being asked the same questions over and over. nAfter I refused all offers of additional Smart Lidz

it started asking me if I wanted knives. There was no way to get out of the automated messages so I hung up. nI tried to call back to the same number but was not provided with a customer service option

only the same automated responses to place a new order. I assumed (shame on me!) that since I had not “”confirmed”” my order with anyone they wouldn’t consider it a valid order but I was wrong. nMy account was charged $33.85 on March 21. My online bank records had a different toll free number listed. I called 866-608-8635 to cancel my order

but was advised that it had already shipped. I explained that I had not completed an order and certainly had not agreed to pay $33.85. nThe person I spoke to suggested that I should call back after I had received the items to obtain an RMA. I told them to note in my account that I was going to refuse the package and if I didn’t see a refund of the entire amount after a reasonable length of time

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