Complaint: Hello, I’ll try and keep this short and sweet. I ordered a STS Turbo kit for a 2011 LS Camaro. I orederd the kit in December of 2010. I took delivery of the kit in Febuary of 2011 and had the kit installed in March 2011 by a local Va. Beach reputable speed shop. The kit was the standard V6 kit with intercooler, piping, PCV, Oil Scavenge Pump and GT-35 Journal Bearing turbo. Over the past 18 months the following is a synopsis of what has gone wrong mechanically. – Two STS oil scavenge pumps have failed. – Two GT-35 Turbos failed with shaft play. – One upgraded STS P-Trim T-4 Ball Bearing turbo has failed. – I have had major oiling issues from day one, mainly at the turbo blowing oil into the intake charge. Now the non-mechanical issues: -Horrible customer service. Takes days at times to hear back from their one and only Tech support guy (Ben). Good luck on trying to talk with him over the phone. I guarantee it will take you calling 8-10 times to maybe actually speak with him. 803 is his extension and just keep hitting redial on a speaker phone. – When your something breaks, be advised that you will end up spending hundreds of dollars to get the replacement parts overnighted. If your car is just a show car, no big deal. But if it is a daily driver you will need to pay to get the parts to you fast otheriwse the parts go out standard ground shipping. – I paid $5000.00 for the kit, $1000.00 to get it installed and paid….here it comes!!!! $3000.00 to get all the stuff fixed to include getting the intercooler and all piping cleaned of all oil residue, TWICE!!! Oh, and add roughly $600.00 in overnight shipping fees and for me personally another $1600.00 to upgrade to a replacement Ball Bearing turbo, which by the way failed 5 months later. So please take my advice, I’m mad but at this point STS has my money and the best thing I can do is to make sure no one else buys this kit, at least for a 2010-2013 Camaro. Ther are other Forced Induction options out there for both the V6 and V8 guys and gals. Do your research first and save yourself thousands by not purchasing a STS Turbo kit!!!!!!
Tags: Car Parts & Accessories
Address: 165 N. 1330 W. Suite A-4 Orem, Utah 84057 Orem, Utah United States of America