The Antenna Farm Minneapolis MN Review

On 9/1 I purchased a Laird Technologies ETRA1440 antenna. It arrived defective. I emailed the company about advance-sending a replacement, because I couldn’t find return/exchange information anywhere on the site. I received this email, which I found quite rude: “Just click on “”returns”” at the bottom left side of any of our website pages.”” I emailed a screen shot showing there was no such link. I then received this email: “”Use a home PC”” So

I sent a photo of my computer monitor also not displaying such a link. I then received this email: “”Sir it’s just a defective antenna for a hobby… not a defective child. I’m sorry you are experiencing such problems.”” I’ve already placed over $300 in orders from this company. This is horrible customer service. All I asked for was an advance-shipment replacement

not terse

rude responses from a customer who has already spent $300 and was about to spend $200 more. I’m taking my business elsewhere

and so should anyone else thinking of purchasing from this place.”

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