Triple AAA Insurance/Roadside Assistance PHOENIX Arizona

Complaint: I CHECKED MY 2007 SILVER CHRYSLER PT CRUISER OUT BEFORE I LEFT HOME IN PHOENIX, AZ. I WAS ON THE ROAD GOING TO VISALIA, CA. I WAS IN LOS ANGELES, CA ON THE I-210 GOING TO THE I-5. I STOPPED AND PUT ON MY EMERGENCY SIGNALS AND NOTICE MY TIRE WAS BLOWING OUT. I CHANGED THE TIRE AND PUT ON THE SPARE. I DROVE TO COSTCO #1017 ON 1405 W. CAMERON AVE. IN VISALIA, CA 93277. THE EMPLOYEE THAT HELPED ME WAS NAME GERROD E. I CALLED TRIPLE AAA ALONG THE WAY AND THEY TOLD ME TO CALL THEM FROM COSTCO WHEN I GOT THERE. I GOT TO COSTCO, AND THEY WAS ALMOST CLOSED, BUT THEY TOOK ME IN AND LOOKED AT THE BAD TIRE. THEY SAID THE TIRE WAS STILL IN GOOD SHAPE AND HAD SOME THREAD ON IT STILL. THEY CHARGED ME $25.44 TO REPLACED THE TIRE. THEY CHECKED THE OTHER TIRES ALSO TO MAKE SURE I WOULD BE OK. I DID NOT GET A CHANCE TO CALL TRIPLE AAA UNTIL I GOT TO MY FRIENDS HOUSE. WHEN I CALLED THEM, THEY SAID THEY DID NOT REIMBURSED FOR TIRES. I TOLD THEM IN EMERGENCIES, Y’ALL ARE SUPPOSE TO DO EMERGENCY CASH TRANSFERS. I TOLD THEM IT IS LISTED IN THE TRIPLE AAA PREMIER MEMBERS GUIDE HANDBOOK. THEY STILL DID NOT WANT TO HELP ME, SO I HUNG UP. I AM FILING A COMPLAINT WITH THIS OFFICE AGAINST THEM NOW BECAUSE I PAY FOR PREMIUM SERVICE AND GETTING BAD SERVICE.

Tags: Auto Clubs

Address: 742 E. Glendale Ave. #182 Phoenix, Arizona USA

Website: www.aaa.com/

Phone: 1-877-222-7447

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