United Truck Group of Gulfport MS Conley Georgia

Complaint: I have had the worst experience of my life. United Truck Group LLC A.K.A American Truck Group sold me a 2007 Volvo 780 red in color with 600,000 miles on it. On August 25, 2011 I signed the paper work for this Volvo. I took off with the truck headed back to Georgia. Would you believe I barely made it out of Mississippi? Well please do believe it. I crossed into Alabama on I-10 East I made it to I-65 N once I got into the curve on I-65 N the truck red flashing light said STOP. So of course I had NO other choice but to stop because the Volve wouldn’t allow me to continue on. 🙁 Therefore, I stop the truck and my friend and I was trying to figure out what was wrong with the truck. We came up with is it out of water in the bottle? Well as you know it wasn’t something that simple so we coasted to the nearest exit and went to sleep in the truck till morning because NO one at the dealer would answer their cell phone nor text messages from us. Well morning came and finally we talk to Mark. Mark told me to take the battery cable off and reset the computer. Well, of course you know that didn’t fix the problem. So with that said Mark told me to call Capital Volvo in Mobile and tell them to send a tow truck. Capital Volvo did send tow truck ASAP. Well, tow truck drive took a look at the vin number on the truck and said “I towed this same truck 4 months ago to Capital Volvo for United Truck Group because it broke down”” Now long story short today is September 2

Tags: Truck Dealers

Address: 2011 and the truck is still at Capital Volvo with issues. I have been lied to from day one over and over again even by Capital Volvo their GM was in with the liars at United Truck Group/American Truck Group. On Friday August 26

Website: 2011 the truck still wasn’t running right. Therefore

Phone: 2011 United and Capital Volvo gave me complete HELL about fixing the truck which United Truck Group gave me a 30 days bumper to bumper warranty. Well United Truck Group continue to tell me that Volvo had to fix truck. Volvo continue to tell me they had to wait for authorization from Volvo corporate before they could do anything to the truck. Well this went on for 3 t 5 hours before Emauel at Capital Volve sent Dane a message saying don’t fix the head. He told them that the problem sounds like the air compressor has gone out so go check the compressor and if that’s not the problem plug off a line and it would tell you what to service or just do the injectors first. Well

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