VN Auto Norcross Georgia

Complaint: I visited V N Auto on Lawrenceville Highway on Saturday, May 18, around 9:30 am. I went to have my ac compressor replaced. I already bought the part from a warehouse in Lawrenceville,GA, so the mechanic(not sure of his name but assuming he was the owner), quoted me the price of $200. I thought this was a reasonable price considering the four-hour labor time it would take. I went to the store to kill time and left my phone number to call when the car is ready. Three hours later I receive a phone call stating the part I bought was defective and to come back to the shop. After arriving, I was told by the mechanic I assume was the owner that I need to take the part back but I had to pay $100 now before I left and when I get the part that I would pay the other $100. I agreed and paid half and told him to write that down on the receipt so he wouldn’t forget when I would be back Friday. On Monday, May 20, I took the defective part back to the warehouse where they called V N to speak with the mechanic about what went wrong. The store owner apologized and happily gave me a replacement. I was counting down to Friday as the weeks in Georgia were getting hotter. Finally, on Friday, May 24 at 9:25 am, I arrive at V N where the same mechanic I had last time greeted me with a smile and asked if I was able to get the part replaced. I said yes. He then grabs the keys from me and sits in the car to pull it around. Before he does that, he looks and me and says, “You might have to pay a little extra because we have to take off the other part

Tags: Auto Repair Service

Address: gonna be about $100 more””. “”This is not what you told me last time””

Website: leaving him in the middle. I then decide to tell them I just want my keys and that I would find somewhere else to go. I have never been made to be a liar before and this was one of the most humiliating experiences I have ever been in. When I think about what happened to me at the shop

Phone: I said. “”Yea I told you. You still want me to do it?”” “”I guess

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VN Auto Norcross Georgia is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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