Complaint: I visited the dealership on February 2 and 3 with an interest in leasing a 2015 Grand Cherokee limited. The salesman spent most the first visit trying to talk me into another vehicle and zero down. Last I checked, zero down vehicles have higher payments and I didn’t come to the dealership to have someone else think for me. I knew exactly what I wanted coming in the door, so I did not appreciate the salesman trying to pressure me into vehicles that they have a problem moving because no body wants them. Not to mention I had already visited another dealership where they produced the actual dealer’s invoice of the model I wanted listing the dealer’s purchase price, msrp, and employee discount price. Yet, the salesman and finance guy tried to double team me and lie to my face about the price of the vehicle I wanted. They also ran my credit and never disclosed my actual score, but tried to tell me that I wouldn’t qualify for the car I wanted. I finally had enough and left. In the end I’m glad I walked because I had no problem getting into a 2015 Infiniti Q50 with the exact same features as the Grand Cherokee Limited and same msrp. Not to mention the payments were only $325, as opposed to nearly $500, and they disclosed my credit score of 672, which Westbury failed to and tried to use deception to lead me to believe my credit was much worse. I implore all who read this to go to another dealership. I will be posting his everywhere possible to inform the public.
Tags: Auto Dealers
Address: 23300 Michigan Ave Dearborn, Michigan USA