WOWCUBA Nationwide

Complaint: I am VERY disappointed with WOWCUBA (service and prices). I requested over the Internet a car reservation at Holguin airport. Ive received no confirmation e-mail from them for 3 days, so I decided to email them to cancel my request. As I was in the plane on my way to Cuba, my card was processed and charged. Arriving in Cuba, it was by luck that I came upon the rental agency who told me they had a contract under my name! I couldn’t believe it! Of course, the price was almost 100$ more with WOWCUBA than simply renting with the agency there. We called WOWCUBA and their service over the phone was rude, aggressive and very unprofessional. They mentioned that there was a 250$ cancellation fee (out of 400$!) if I decided to cancel. Overall, it was bad, poor organization from their part. I strongly recommend travellers to simply get there and handle rentals from the airport.

Tags: Auto Rentals

Address: Internet United States of America

Website: www.wowcuba.com/wowcuba2/autos.php?id_idioma=2

Phone:

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Yes it is. Based on the user review published on BewareofScammers.com, it is strongly advised to avoid WOWCUBA Nationwide in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from WOWCUBA Nationwide. Lack of accountability is a major factor in determining trust.
Because unlike BewareofScammers.com, other websites get paid to remove negative reviews and replace them with fake positive ones.
WOWCUBA Nationwide is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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